FAQs

Frequently Asked Questions

General Questions

Can I order samples?
Yes, you can order samples. All it takes is to contact us and tell us about your requirements.
What is the Minimum Order Quantity per product?
Do you offer packaging options?
Do you offer design service?
What is the lead time to produce the finished product?
Are your products tested on animals?
Do you have Vegan products?
Do you have formulas already developed?

Shipping & Return Policy

Shipping
Shipping charges are based on gross weights, volume and shipping destination. Once your order is produced, we can offer you our logistics services to transport the order. When your order is shipped, you will receive an email from us with a courier tracking number or shipping details, depends of which transport mode has been used. You can also arrange you own shipping from our EU production plant to your destination. All our orders are Ex Works.
Import fees (for NON-EU countries)
Return Policy
Damaged Items